Power to obtain information
40.—(1)  An authorised officer may by written notice require any licensee or exempt ride‑hail service operator to provide, within a reasonable period specified in the notice, and in such form and manner as may be specified in the notice, all documents and information which —
(a)relate to any matter which the authorised officer considers necessary for the purposes of section 37; and
(b)are —
(i)within the knowledge of that licensee or exempt ride‑hail service operator, as the case may be; or
(ii)in the custody or under the control of the licensee or exempt ride‑hail service operator, as the case may be.
(2)  The power to require a licensee or an exempt ride‑hail service operator to provide any document or information under subsection (1) includes the power —
(a)to require that licensee or exempt ride‑hail service operator, or any individual who is or was an officer or agent or a representative of the licensee or exempt ride‑hail service operator (as the case may be), to provide an explanation of the document or information;
(b)if the document or information is not provided, to require that licensee, exempt ride‑hail service operator or individual to state, to the best of the knowledge and belief of that licensee, exempt ride‑hail service operator or individual (as the case may be), where it is; and
(c)if the information is recorded otherwise than in legible form, to require the information to be made available to the LTA or an authorised officer in legible form.
(3)  The LTA is entitled without payment to keep any document or information, or any copy or extract, provided to the LTA or an authorised officer under subsection (1) or section 38(1)(i) or 39(1)(f).