19.—(1) No person shall provide or cause to be provided any ticket payment service without a ticket payment service licence.
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(2) An application for the grant or renewal of a ticket payment service licence shall be made to the Council in such form or manner as the Council may require and shall be accompanied by such particulars, information and documents as may be specified by the Council.
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(3) Subject to section 22C, upon receipt of an application under subsection (2), the Council may —
(a)
grant or renew the licence permitting the applicant to provide a ticket payment service for such period and on such terms and conditions as the Council thinks fit; or
(b)
refuse to grant or renew the licence.
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Matters to be considered by Council in granting or renewing ticket payment service licences
20. In exercising its discretion to grant, renew or refuse to grant or renew a ticket payment service licence under section 19 and the terms and conditions to impose thereon, the Council shall have regard to the financial standing of the applicant and his ability to maintain an adequate, satisfactory, secure and efficient ticket payment service.
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Conditions of ticket payment service licence
21.—(1) Without prejudice to the generality of section 19(3), the Council may, in granting or renewing a ticket payment service licence, impose conditions —
(a)
requiring the payment to the Council of a fee on the grant or renewal of the licence or periodic fees for the duration of the licence, or both, of such amount as may be prescribed by the Council;
(b)
requiring the payment to the Council of a security deposit or performance bond on the grant of the licence, of such amount as may be determined by the Council;
(c)
relating to any fee or charge imposed by the licensee;
(d)
relating to the provision or operation of any ticket payment service;
(e)
relating to the standards of performance to be complied by the licensee in connection with the provision or operation of ticket payment services;
(f)
relating to competition and the abuse of dominant position with respect to the provision or operation of any ticket payment service;
(g)
requiring the licensee to furnish information with respect to his ticket payment service to the Council or any agent appointed by the Council in such manner and at such times as the Council may require;
(h)
requiring the licensee to seek the approval of the Council before making any material change to any operating rule or activity of his ticket payment service;
(i)
if the licensee is a company, requiring the approval of the Council for the appointment, reappointment or removal of any person as the chairman of the board of directors of that company; and
(j)
requiring the licensee to undergo and pass such audit as the Council may determine for compliance with —
(i)
the relevant provisions of this Act;
(ii)
the terms and conditions of the licence;
(iii)
the codes of practice issued, approved or modified by the Council under section 22E;
(iv)
any direction given by the Council under section 22F; and
(v)
the standards of performance issued by the Council under paragraph (e).
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(2) For the purpose of subsection (1)(j) —
(a)
the audit shall be conducted by —
(i)
officers of the Council who have been duly designated by the Council for the purpose; or
(ii)
a qualified independent audit team approved by the Council for the purpose;
(b)
the Council may require the licensee —
(i)
to submit to the Council or to the persons conducting the audit such information as the Council may specify which pertains to the provision or operation of any ticket payment service by the licensee; and
(ii)
to allow the persons conducting the audit to carry out on-site collection or verification of any information which pertains to the provision or operation of any ticket payment service by the licensee;
(c)
any sample size used by the persons conducting the audit shall be deemed to be reasonable; and
(d)
the costs of and incidental to the conduct of the audit shall be borne by the licensee.
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Council may provide ticket payment service
22. If there is for any reason no person providing any ticket payment service for the land transport system in Singapore or any part thereof, the Council may provide or cause to be provided a ticket payment service having regard to the reasonable requirements of the system in Singapore or part thereof.