20.—(1) The Authority may (without compensation) impose one or more regulatory sanctions under subsection (2) against a registered provider if the Authority is satisfied that the registered provider —
(a)
has contravened, or failed to comply with, any condition of registration, any direction given by the Authority under section 18, or any provision of a code of practice applicable to the registered provider;
(b)
has failed to provide a third‑party taxi booking service that is safe, reliable and efficient; or
(c)
has, despite a compliance order imposed under section 19, continued the contravention or non‑compliance that is the subject of the compliance order.
(2) The following are the regulatory sanctions for the purposes of subsection (1):
(a)
a financial penalty not exceeding $100,000 for —
(i)
each instance of contravention or non‑compliance referred to in subsection (1)(a) or (c); or
(ii)
each act done or omission made that results in a failure to provide a third‑party taxi booking service that is safe, reliable and efficient;
(b)
the suspension (for not more than 3 months) of a registered provider’s registration;
(c)
the revocation of a registered provider’s registration.
(3) The Authority must, before imposing any regulatory sanction, give notice to the registered provider concerned —
(a)
stating that the Authority intends to impose the regulatory sanction against the registered provider;
(b)
specifying the type of regulatory sanction the Authority proposes to impose and each instance of contravention or non‑compliance, or each act or omission, that is the subject of the regulatory sanction; and
(c)
specifying the time (not being less than 28 days after the date of service of the notice) within which written representations may be made to the Authority with respect to the proposed regulatory sanction.
(4) The Authority may, after considering any written representation under subsection (3)(c), impose such regulatory sanction on the registered provider as the Authority considers appropriate by giving written notice to the registered provider of that regulatory sanction.
(5) Subject to section 22, any regulatory sanction specified in the notice given under subsection (4) takes effect from the date on which that notice is given, or on such other date as may be specified in the notice.
(6) The revocation or suspension of any registration under this section does not prejudice the enforcement —
(a)
by any person of any right or claim against the registered provider or former registered provider; or
(b)
by the registered provider or the former registered provider of any right or claim against any person.