Competence of operations personnel
24.—(1)  An AOC holder must ensure that every person assigned to, or directly involved in, the ground or flight operations of a relevant aircraft as a member of its operations personnel —
(a)is properly instructed;
(b)has demonstrated the person’s abilities in the person’s assigned duties; and
(c)is aware of the person’s responsibilities and the relationship of the person’s duties to the operation as a whole.
(2)  Where the member of its operations personnel that is carrying out functions relating to the safety of a relevant aircraft is an employee of an organisation that the AOC holder has contracted or sub‑contracted the functions to, the AOC holder must —
(a)clearly define in the contract, or agreement, with the contracted or sub-contracted organisation the responsibilities of the organisation and its employees that will be deployed under the contract or agreement; and
(b)clearly define the relevant duties and accountabilities of every such employee.
(3)  Where a member of its operations personnel is required to prepare an operational flight plan for any flight of a relevant aircraft, the AOC holder must ensure that the member —
(a)is trained and competent to perform the task;
(b)is informed as soon as practicable of relevant changes in —
(i)equipment;
(ii)operating procedures or facilities; and
(iii)known hazards to flight; and
(c)is provided, where necessary, with an aircraft operating manual for each aircraft type operated.
(4)  An AOC holder must ensure that a person does not perform any duty or function as a member of its operations personnel if the person is under the influence of any psychoactive substance that may render the person unable to perform such duty or function in a safe and proper manner.