Obligations when permitted premises are open
10B.—(1)  A permitted enterprise occupying permitted premises must take the following measures when those premises are open to entry by customers or visitors of the permitted enterprise:
(a)as far as is reasonably practicable, allow natural ventilation of the permitted premises during working hours;
(b)where the permitted premises is, at any time it is open for business, a restricted place within the meaning of the Infectious Diseases (Mass Gathering Testing for Coronavirus Disease 2019) Regulations 2021, take all reasonable steps to comply with the enhanced entry control with respect to every customer or visitor to the permitted premises;
[S 773/2021 wef 13/10/2021]
(c)as far as is reasonably practicable, establish and apply appropriate procedures and controls (jointly with another or otherwise) that enable or facilitate contact tracing of every customer and visitor entering the permitted premises;
(d)refuse entry to the permitted premises of any individual who refuses to comply with any measure mentioned in sub-paragraph (c);
[S 621/2021 wef 19/08/2021]
(e)[Deleted by S 621/2021 wef 19/08/2021]
(f)refuse entry into the permitted premises of a customer or visitor whom the permitted enterprise knows or has reason to believe is subject to a movement control measure, except where the individual is entering the permitted premises to seek medical treatment or the permitted premises is a place of accommodation that the individual is ordered to go to and not leave under the terms of the individual’s movement control measure;
[S 1070/2020 wef 28/12/2020]
[S 621/2021 wef 19/08/2021]
(g)as far as is reasonably practicable, refuse entry into the permitted premises by an individual for any purpose other than to work for, supply an authorised service to, procure goods or services from or otherwise deal with the permitted enterprise;
(h)ensure that the permitted premises are cleaned and disinfected as far as is reasonably practicable, at the end of daily business, and before re-opening after any closure of business or undertaking (voluntarily or otherwise) at the permitted premises;
(i)ensure that any common area, furniture or fittings within the permitted premises which is used by customers, visitors or persons at work (or any of them in combination) in those premises, or is used by such individuals to move through the permitted premises (commonly called high-touch places and surfaces) —
(i)is periodically cleaned and disinfected within each day, following appropriate procedures and at an appropriate frequency so as to minimise the transmission of COVID-19 from the use of the same area by several customers, visitors or permitted enterprise workers (or any combination of them) at the same or different times;
[S 473/2020 wef 19/06/2020]
(ii)for any toilet to which the public has access, is at all times provided with adequate toilet paper, liquid soap or detergent, litter bins, and clean towels or hand dryers; and
[S 715/2021 wef 27/09/2021]
(iii)is, as far as is reasonably practicable, at all times provided with easily accessible disinfecting agents like hand sanitisers, disinfectant sprays, paper towels and wipes, for the free use of customers and visitors and for persons at work in those premises;
 
Illustrations of common areas
 
Visitor waiting area, meeting room, doors and windows, information or customer service counter, lifts, staircase or escalator handrails, reception lobby, pantry, employee canteen, washroom, fitting room, changing room, cashier or payment counters, litter bins and waste disposal area, and other shared facilities.
[S 473/2020 wef 19/06/2020]
[S 473/2020 wef 19/06/2020]
(ia)ensure that any device, article or thing within the permitted premises which is shared or may be shared by, or used or may be used by or on, more than one customer, visitor or permitted enterprise worker (or any of them in combination) in those premises during the provision by the permitted enterprise of an authorised service —
(i)is periodically cleaned and disinfected within each day, following appropriate procedures and at an appropriate frequency so as to minimise the risk of transmission of COVID-19 from the sharing or common and continuous touching of the device, article or thing by or on several customers, visitors or permitted enterprise workers, as the case may be; and
(ii)is not easily accessible for sampling or use by more than one customer, visitor or permitted enterprise worker (or any combination of them) at the same time or different times, by applying appropriate procedures and controls that minimise such sharing or use and the physical interaction between these individuals;
 
Illustrations
 
Cutlery and menus.
 
Shopping trolley or cart and shopping baskets.
 
Interactive devices such as iPads.
 
Beauty therapy utensils (such as scissors, combs and towels).
[S 473/2020 wef 19/06/2020]
(j)as far as is reasonably practicable, minimise physical interaction between customers, visitors and permitted enterprise workers in the permitted premises;
 
Illustrations
 
     Wait staff in a bar or pub may be allowed to talk to customers only to take or serve orders, or accept payment.
 
     Reminding customers seated in different cohorts to refrain from engaging in interactions with customers not in the same cohort, such as talking to each other across tables.
[S 983/2020 wef 03/12/2020]
(ja)[Deleted by S 816/2020 wef 28/09/2020]
(k)take reasonable steps to ensure that in respect of its permitted premises that are not premises mentioned in regulation 7(2)(ba) or (c), there is a distance of —
(i)at least one metre between every member of any gathering of 5 individuals in the permitted premises from any other individual who is alone, or any other individual who is a member of another such gathering, in those premises; or
[S 1070/2020 wef 28/12/2020]
[S 309/2021 wef 08/05/2021]
[S 329/2021 wef 16/05/2021]
[S 371/2021 wef 14/06/2021]
[S 536/2021 wef 22/07/2021]
[S 584/2021 wef 10/08/2021]
[S 715/2021 wef 27/09/2021]
[S 889/2021 wef 22/11/2021]
(ii)at least one metre between any 2 individuals (whether customers, visitors or permitted enterprise workers) in the permitted premises, in all other cases;
[S 473/2020 wef 19/06/2020]
[S 816/2020 wef 28/09/2020]
(l)have appropriate internal policies, procedures and controls to effect a safe and expeditious evacuation of the permitted premises in the event of an outbreak of COVID-19 infections or suspected COVID-19 infections among customers, visitors or other individuals at the permitted premises;
[S 473/2020 wef 19/06/2020]
(m)take steps —
(i)to regularly assess and identify the risks of transmission of COVID-19 that may arise in relation to all activities engaged in by its customers or visitors and its permitted enterprise workers in providing an authorised service at the permitted premises; and
(ii)to establish and apply appropriate internal policies, procedures and controls to mitigate that risk from the activities identified as presenting a higher risk of the transmission of COVID-19, which may include more stringent requirements than in these Regulations;
[S 473/2020 wef 19/06/2020]
[S 983/2020 wef 03/12/2020]
(n)take all reasonably practicable measures to ensure that every cohort that is part of a larger gathering within the permitted premises and comprising customers or visitors or both, consists of not more than the number of individuals allowed under regulation 6(1), 7A(2A)(b) or 8(1)(d), whichever is applicable.
[S 983/2020 wef 03/12/2020]
[S 329/2021 wef 16/05/2021]
[S 508/2021 wef 12/07/2021]
[S 621/2021 wef 19/08/2021]
(2)  Where a permitted enterprise is a sole proprietor or a partnership, a corporation or an unincorporated association other than a partnership, paragraph (1)(i), (ia), (j), (k) and (m) applies, with the necessary modifications, to each of the following individuals when at work in the permitted premises as if he or she were a permitted enterprise worker of the permitted enterprise:
(a)the sole proprietor and every partner of the partnership, whether or not he or she is also a visitor;
(b)every director, partner, chief executive, manager, secretary or other similar officer of the corporation, whether or not he or she is also a visitor or permitted enterprise worker;
(c)every president, the secretary, or any member of the committee of the unincorporated association, whether or not he or she is also a visitor or permitted enterprise worker.
[S 238/2021 wef 05/04/2021]