Division 5 — General provisions
Effect of non-compliance
28.  Where, in any matter under this Part that is before the Registrar or any matter or proceeding before a rental waiver assessor, there has been a failure to comply with any requirement of these Regulations, that failure is treated as an irregularity and does not nullify the proceeding in question, any step taken in the proceeding, or any direction or order given by the Registrar or rental waiver assessor, unless otherwise provided in these Regulations or directed by the Registrar or rental waiver assessor.
Correction of error in specified determination
29.  A rental waiver assessor may, on his or her own motion or on an application of a party to a specified determination made by the rental waiver assessor, correct any clerical mistake, or error arising from an accidental slip or omission, in the determination.
Extension of time
30.—(1)  The Registrar may —
(a)on his or her initiative; or
(b)on an application submitted to the Registrar,
and on such terms as the Registrar thinks just, extend, or further extend, in a particular case the period within which a party is required, by these Regulations or a direction of the Registrar, to submit to the Registrar, or serve on any party, any document or form to be submitted to the Registrar, or served on a party, before the date a rental waiver assessor is appointed to make a determination.
(2)  The rental waiver assessor hearing an application for a specified determination may —
(a)on his or her initiative; or
(b)on an application submitted to the rental waiver assessor by a party to the specified determination,
and on such terms as the rental waiver assessor thinks just, extend, or further extend, in a particular case the period within which the party is required by these Regulations to submit to the rental waiver assessor, or serve on any party, any document or form to be submitted to the rental waiver assessor, or served on a party, on or after the date the rental waiver assessor is appointed to make the determination.
(3)  The Registrar or rental waiver assessor may extend the period mentioned in paragraph (1) or (2) even though —
(a)where paragraph (1)(a) or (2)(a) applies — the period has expired; or
(b)where paragraph (1)(b) or (2)(b) applies — the application for the extension is made only after the expiration of that period.
(4)  Each period of extension under paragraph (1) or (2) must not exceed 10 working days.
Registry of Rental Waiver Assessors
31.—(1)  For the purposes of the administration of Part 12 of the Act and these Regulations, there is to be established an office called the Registry of Rental Waiver Assessors.
(2)  The Registry is under the control and supervision of the Registrar.
(3)  The office hours of the Registry are —
(a)between 8.30 a.m. and 6 p.m. of any day from Monday to Thursday (except public holidays);
(b)between 8.30 a.m. and 5.30 p.m. on Friday (except public holidays); but
(c)if any such day is the eve of the New Year, Lunar New Year or Christmas, between 8.30 a.m. and 12 noon.
Records
32.—(1)  The Registrar must keep the records of the proceedings of every determination made under Part 12 of the Act, including the documents submitted by parties to the determination.
(2)  The records may be kept in a manner and form determined by the Registrar.
(3)  After a rental waiver assessor has made a determination under Part 12 of the Act, a party to the determination may, on payment of any fee that may be prescribed by an order under section 46(1) of the Interpretation Act 1965 —
(a)search the record relating to that determination; and
(b)take a copy of the record.
[S 152/2023 wef 31/12/2021]
(4)  The records must be kept for a period of 2 years after the date of the determination.
(5)  In this regulation, “party”, in relation to a determination under Part 12 of the Act, means —
(a)an applicant who makes an application for the determination; or
(b)the respondent to the application.
Registrar’s directives and requirement for statutory declaration
33.—(1)  The Registrar may issue directives for the purposes of these Regulations and for the proceedings of a determination under Part 12 of the Act.
(2)  Without limiting paragraph (1), a Registrar’s directive may provide for the following:
(a)the practice and procedure for the use of the electronic system;
(b)the documents and information that must accompany an application for a determination, and other documents and information that may be required by the Registrar or a rental waiver assessor for determination;
(c)the practice and procedure for an application for an extension of time and any other application in the proceedings of a determination;
(d)the practice and procedure for searching and taking copies of records of the Registrar kept under regulation 32.
(3)  A party to a proceeding before a rental waiver assessor must provide a statutory declaration in support of any matter for the purpose of the proceeding where —
(a)the party is unable to provide the document or documents required by the Registrar or the rental waiver assessor for the matter; or
(b)any evidence provided by the party to the rental waiver assessor in support of the matter cannot be or has not been objectively verified by a public accountant.
(4)  In this regulation, “public accountant” has the meaning given by section 2(1) of the Accountants Act 2004.
[S 152/2023 wef 31/12/2021]
Publication of determinations
34.  Where, in the Registrar’s opinion, a determination under Part 12 of the Act ought to be published, the Registrar may publish the facts of the case, the arguments and the determination without disclosing the names of the parties concerned or any information that may disclose their identities.