Quality assurance
21.—(1)  A QAC licensee must ensure that the quality, safety standards and clinical appropriateness of the licensable healthcare service that the QAC licensee provides are monitored and evaluated regularly by one or more QACs, and the timely implementation of the recommendations by the QACs to improve the quality and safety standards of the licensable healthcare service.
(2)  The functions and duties of a QAC are as follows:
(a)to devise and maintain a quality assurance programme for the purposes of evaluating and monitoring —
(i)the quality and clinical appropriateness of the licensable healthcare service provided by the QAC licensee to patients; and
(ii)the procedures and practices of the QAC licensee in relation to the provision of the licensable healthcare service;
(b)to identify —
(i)any serious reportable event; or
(ii)any case for peer review learning or mortality and morbidity review (called in this Part a PRL case or an MMR case, respectively),
as the case may be, that has occurred or may occur in the course of providing, or in relation to the provision of, the licensable healthcare service by the QAC licensee;
(c)to evaluate any serious reportable event, PRL case or MMR case (as the case may be) mentioned in sub‑paragraph (b), so as to assess whether the quality of the licensable healthcare service provided by the QAC licensee is, in the opinion of the QAC, acceptable;
(d)to identify and develop solutions for any problem that has arisen or may arise in connection with any serious reportable event, PRL case or MMR case (as the case may be) mentioned in sub‑paragraph (b);
(e)to make recommendations to the QAC licensee to improve the quality of the licensable healthcare service provided by the QAC licensee and to prevent the occurrence or recurrence of any serious reportable event, PRL case or MMR case (as the case may be) mentioned in sub‑paragraph (b), that was identified previously;
(f)to monitor the implementation by the QAC licensee of the recommendations mentioned in sub‑paragraph (e);
(g)to ensure that the requirements relating to QAC in these Regulations and any directive issued by the Director-General to the QAC licensee are complied with;
[S 414/2023 wef 26/06/2023]
(h)to conduct such other quality assurance activity or programme as the Director-General requires.
[S 414/2023 wef 26/06/2023]