PART III
GENERAL CONDITIONS
Telecommunication links outside licensee’s premises
9.—(1)  Subject to paragraph (2), it is a condition of every class licence that the licensee must not establish or provide any telecommunication link outside the licensee’s premises, whether by wire, cable, radio, fibre optics or otherwise, for the purpose of connecting its systems to any other telecommunication system or equipment without the prior approval of the Authority.
(2)  Paragraph (1) does not apply to any internal telecommunication link within the licensee’s premises.
Publication of information
10.—(1)  It is a condition of every class licence that a licensee who provides services to the public must publish information about the services it provides, including details such as, but not limited to, the description of each service available, the charges, quality of service standards, customer support services and other service terms and conditions.
(2)  The information referred to in paragraph (1) must be published in such manner as the Authority may direct, or in the absence of the Authority’s direction, in the manner that the licensee sees fit.
Provision of prepaid services
11.  No licensee shall collect money deposits or use prepaid cards (other than credit cards) as a means of collecting payment from its customers.
[S 166/2003 wef 01/04/2003]
Compliance with guidelines
12.  It is a condition of every class licence that the licensee must comply with such advisory guidelines relating to fair practices and conduct as may be issued under section 28 of the Act for telecommunication service providers.
Usage, etc., of telephone numbers
12A.  It is a condition of every class licence that the licensee must comply with the Authority’s —
(a)National Numbering Plan; and
(b)framework and guidelines on the usage, allocation and assignment of numbers.
[S 476/2005 wef 21/07/2005]
Auditor
13.  It is a condition of every class licence that the licensee must, if directed by the Authority —
(a)appoint at its own expense a separate and independent auditor to audit its activities to determine whether the licensee has complied with the conditions of class licence; and
(b)submit the audited accounts and other reports prepared by the auditor to the Authority for its inspection.
Change of particulars
14.  It is a condition of every class licence that the licensee notifies the Authority of any change or inaccuracy in its particulars, the description and scope of telecommunication systems and services run by it and any other information submitted to the Authority under these Regulations or the conditions of licence.