Travel Agents Regulations 2017
Table of Contents
Enacting Formula
Part 1 PRELIMINARY
1 Citation and commencement
2 Definitions
3 Minimum financial requirements for applicants
Part 2 LICENCES
4 Fees
5 Licence not to be assigned
6 Display of licence
7 Cessation of business
8 Surrender or destruction of licence on revocation
Part 3 DUTIES OF LICENSEES
Division 1 — General duties
9 Minimum financial requirements for licensees
10 Place of business
11 Contact information
12 Display of signs
13 Change in financial year
14 Financial and other information required by Board
Division 2 — Duties relating to persons working for licensee
15 Appointment of key executive officer
16 No unlicensed tourist guide for local tours
17 Carrying of itinerary
18 Prohibition against touting
Division 3 — Duties relating to potential customers and customers
19 Advertisements
20 Particulars required in contract documents
21 Travel insurance
22 Licensee must inform of cancellation terms
23 Licensee must issue receipt with breakdown
24 Prohibition of payment to personal bank accounts
25 Changes to travel products, etc.
26 Settlement of disputes
Part 4 DUTIES OF KEY EXECUTIVE OFFICER
27 Duties of key executive officer
Part 5 MISCELLANEOUS
28 Board may require licensee to cease conducting tours
29 Offences
30 Compoundable offences
31 Exemption
32 Revocation and saving