Personal Data Protection Act 2012 - Singapore Statutes Online

Access to personal data

21.—(1) Subject to subsections (2), (3) and (4), on request of an individual, an organisation must, as soon as reasonably possible, provide the individual with —

(a)	personal data about the individual that is in the possession or under the control of the organisation; and
(b)	information about the ways in which the personal data mentioned in paragraph (a) has been or may have been used or disclosed by the organisation within a year before the date of the request.

(2) An organisation is not required to provide an individual with the individual’s personal data or other information under subsection (1) in respect of the matters specified in the Fifth Schedule.

(3) Subject to subsection (3A), an organisation must not provide an individual with the individual’s personal data or other information under subsection (1) if the provision of that personal data or other information (as the case may be) could reasonably be expected to —

(a)	threaten the safety or physical or mental health of an individual other than the individual who made the request;
(b)	cause immediate or grave harm to the safety or to the physical or mental health of the individual who made the request;
(c)	reveal personal data about another individual;
(d)	reveal the identity of an individual who has provided personal data about another individual and the individual providing the personal data does not consent to the disclosure of his or her identity; or
(e)	be contrary to the national interest. [40/2020]

(3A) Subsection (3)(c) and (d) does not apply to any user activity data about, or any user‑provided data from, the individual who made the request despite such data containing personal data about another individual.

[40/2020]

(4) An organisation must not inform any individual under subsection (1)(b) that the organisation has disclosed personal data about the individual to a prescribed law enforcement agency if the disclosure was made under this Act or any other written law without the individual’s consent.

[40/2020]

(5) If an organisation is able to provide the individual with the individual’s personal data and other information requested under subsection (1) without the personal data or other information excluded under subsections (2), (3) and (4), the organisation must provide the individual with access to the personal data and other information without the personal data or other information excluded under subsections (2), (3) and (4).

(6) Where —

(a)	an individual makes a request under subsection (1) to an organisation on or after 1 February 2021; and
(b)	the organisation, by reason of subsection (2) or (3), does not provide an individual with the individual’s personal data or other information requested under subsection (1),

the organisation must, within the prescribed time and in accordance with the prescribed requirements, notify the individual of the rejection.

[40/2020]

(7) Where —

(a)	an individual makes a request under subsection (1) to an organisation on or after 1 February 2021; and
(b)	the organisation provides the individual, in accordance with subsection (5), with the individual’s personal data or other information requested under subsection (1),

the organisation must notify the individual of the exclusion, under subsection (2) or (3), of any of the personal data or other information so requested.

[40/2020]

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