15. The principal Act is amended by inserting, immediately after section 80, the following section and Part:“Penalty for offence under this Part |
80A. Any person who contravenes any of the provisions of this Part shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $20,000 and, in the case of a continuing offence, to a further fine not exceeding $1,000 for every day or part thereof during which the offence continues after conviction. | GENERAL CLEANING INDUSTRY |
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80B. The purpose of this Part is to regulate and upgrade cleaning standards and productivity in the cleaning industry in Singapore by licensing cleaning businesses with requirements for the training of cleaners and the payment of progressive wages to cleaners that ensure a more engaged cleaning workforce and the retention of a core of resident cleaners. |
Non-application of sections 99 and 103 |
80C.—(1) Section 99 shall not apply to or in relation to any cleaning business licence.(2) Section 103 shall not apply to the contravention of any provision of this Part. |
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Carrying on cleaning business without cleaning business licence prohibited |
80D.—(1) No person shall carry on a cleaning business in Singapore, except under and in accordance with a cleaning business licence that is in force.(2) Any person who contravenes subsection (1) shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $10,000 or to imprisonment for a term not exceeding 12 months or to both and, in the case of a continuing offence, to a further fine not exceeding $1,000 for every day or part thereof during which the offence continues after conviction. |
(3) In this section, a person is presumed, until the contrary is proved, to be carrying on a cleaning business if the person, directly or indirectly, charges or receives any fee or reward for providing cleaning work to other persons, or undertakes for a fee or reward to provide cleaning work to other persons, as follows:(a) | by contract of service, the person employs 2 or more individuals as cleaners to perform the cleaning work; | (b) | the person, having —(i) | to achieve a stated result or outcome; and | (ii) | to supply all or substantially all of the plant or equipment or the tools of trade needed to perform the cleaning work, |
by contract (whether or not a contract of service) engages 2 or more individuals to perform the cleaning work; or |
| (c) | being a principal contractor, the person engages by contract (other than a contract of service) any person referred to in paragraph (a) or (b) to provide cleaning work to other persons. |
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Offence to engage unlicensed persons |
80E.—(1) Where —(a) | a person (referred to in this section as A) enters into or renews any contract (other than a contract of service) with another person (referred to in this section as B) for cleaning work to be performed by cleaners engaged or employed by B on premises or any public place owned, occupied or managed by A; and | (b) | B does not hold a valid cleaning business licence as required by section 80D, |
then, whether or not any criminal proceedings are instituted against B, A shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $10,000 and, in the case of a continuing offence, to a further fine not exceeding $1,000 for every day or part thereof during which the offence continues after conviction. |
(2) In any proceedings for an offence under subsection (1), it shall be a defence for A to prove, on a balance of probabilities, that he did not know and could not reasonably have been expected to know that B did not hold a valid cleaning business licence as required by section 80D. |
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Application for cleaning business licence |
80F.—(1) Every application for a cleaning business licence shall —(a) | be made to the Director-General in such form and manner as the Director-General may require; and | (b) | be accompanied by —(i) | the prescribed application fee (if any); | (ii) | a progressive wage plan in respect of the applicant’s cleaning business that is in conformity with section 80G(5); and | (iii) | such other particulars, information and documents as the Director-General may require. |
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(2) The applicant shall, at the request of the Director‑General, provide any further information or evidence that the Director‑General may require to decide the application. |
(3) Any person who, in relation to any application for the grant or renewal of a cleaning business licence, submits a false document or makes a statement which is false or misleading in any material particular shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $5,000 and, in the case of a second or subsequent conviction, to a fine not exceeding $10,000 or to imprisonment for a term not exceeding 3 months or to both. |
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Grant or refusal of cleaning business licence |
80G.—(1) The Director-General may grant or refuse to grant a cleaning business licence in accordance with this Part, and in every case he must notify the applicant in writing of his decision.(2) There shall be charged for the grant of any cleaning business licence such fee, if any, as may be prescribed. |
(3) No applicant for, or holder of, a cleaning business licence shall be entitled to any refund of any fee paid in respect of any application for or grant of a cleaning business licence. |
(4) Subject to the provisions of this Part, an applicant shall be eligible for a cleaning business licence if —(a) | the applicant is a company registered under the Companies Act, a limited liability partnership registered under the Limited Liability Partnerships Act (Cap. 163A), a sole proprietorship or firm registered under the Business Registration Act (Cap. 32), a society registered under the Societies Act (Cap. 311) or an entity having such business or corporate structure as may be prescribed; | (b) | the applicant satisfies the Director-General that —(i) | the applicant has, during the prescribed period before the date of the applicant’s application, performed or started performing no fewer than the prescribed minimum number of cleaning contracts; or | (ii) | in the case where the applicant does not satisfy the requirement in sub-paragraph (i) in relation to the cleaning contracts, the applicant has at least one officer or employee who has not less than the prescribed minimum number of years of practical experience in supervising cleaning work or who has been conferred such qualification or certificate relating to cleaning work as may be prescribed; |
| (c) | the progressive wage plan in respect of its cleaning business submitted by the applicant is in conformity with subsection (5); | (d) | in the case of an applicant who has one or more cleaners in the applicant’s employ at the time of the application, the applicant satisfies the Director‑General that the prescribed proportion of the cleaners the applicant employs have attended the prescribed training and at the prescribed frequency; and | (e) | the applicant satisfies such other requirements as may be prescribed. |
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(5) Every progressive wage plan in respect of a cleaning business of a licensee or an applicant for a cleaning business licence must —(a) | relate to every citizen or permanent resident of Singapore the licensee or applicant employs or proposes to employ as a cleaner in its cleaning business; | (b) | specify the basic wage payable to every cleaner in paragraph (a) that is on an increasing scale depending on seniority, responsibilities, cleaning work experience and training received; and | (c) | specify an amount as the basic wage for each class of cleaners in paragraph (a) that is not less than the amount specified under section 80H(2) for that class. |
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(6) The Director-General may, if he thinks fit, in any particular case waive any (but not all) of the requirements of subsection (4). |
(7) Any person who is aggrieved by the decision of the Director‑General refusing to grant the person a cleaning business licence may, within 14 days after the person is notified of that decision, appeal to the Minister whose decision shall be final. |
(8) In subsection (4)(b)(ii), “officer” —(a) | in relation to a body corporate, means any director, partner, member of the committee of management, chief executive, manager, secretary or other similar officer of the body corporate; | (b) | in relation to a partnership, means any partner; | (c) | in relation to a sole proprietorship, means the sole proprietor; or | (d) | in relation to a society, means any member of the committee of the society. |
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Conditions of cleaning business licence |
80H.—(1) Every cleaning business licence shall be deemed to be granted subject to the following conditions:(a) | the holder of a cleaning business licence (referred to in this Part as a licensee) shall keep such records relating to the licensee’s cleaning business, and retain the records for such period, as may be prescribed; | (b) | the licensee —(i) | shall ensure that each cleaner the licensee employs attends such training as may be specified by the Director-General whenever the Director‑General requires that cleaner to attend such training; and | (ii) | shall keep training records of each cleaner the licensee employs in such manner, containing such particulars and for such period as may be prescribed; |
| (c) | for each cleaner the licensee employs, the licensee shall enter into a contract of service in writing; | (d) | for every contract of service entered into between the licensee and a cleaner who is a citizen or permanent resident of Singapore, the contract must —(i) | provide for payment to that cleaner of a basic wage that is not less than the amount specified under subsection (2) for the class of cleaners to which that cleaner belongs; and | (ii) | contain terms not inconsistent with the requirements in section 80G(5) for the progressive wage plan in respect of that licensee’s cleaning business; |
| (e) | the licensee shall issue to each cleaner the licensee employs a pay slip containing such particulars of that cleaner’s basic wage and such other payment received by that cleaner from the licensee, and at such frequency, as may be prescribed; and | (f) | in the case where the licensee was required to satisfy the requirement in section 80G(4)(b)(ii) in respect of the grant of the cleaning business licence, the licensee shall ensure that at all times at least one of the licensee’s officers or employees has the practical experience, qualification or certificate referred to in section 80G(4)(b)(ii). |
(2) The Commissioner for Labour shall, by order, specify the amount for the purposes of subsection (1)(d) and when the specified amount takes effect, and he may specify different specified amounts for or in respect of different classes of cleaners and may, from time to time, vary any amount so specified. |
(3) In making an order under subsection (2), the Commissioner for Labour shall consider the recommendations by the Tripartite Cluster for Cleaners on remuneration for cleaners, if any. |
(4) The Commissioner for Labour must publish every order he makes under subsection (2) in any way he thinks appropriate to bring the order to the notice of persons who in his opinion ought to have notice thereof, except that failure to comply with this subsection in respect of any order shall not invalidate the order. |
(5) A specified amount shall take effect for the purposes of this Part notwithstanding that the basic wage that would have been payable to a cleaner under any collective agreement as defined in section 2 of the Industrial Relations Act (Cap. 136) is lower than the specified amount. |
(6) The Director-General may, by notice in writing to licensees, postpone the effective date of any specified amount (or any variation of that amount) —(a) | in relation to cleaners employed (whether or not exclusively) to carry out or supervise the carrying out of cleaning work under any cleaning contract entered into by licensees before the date on which the specified amount otherwise takes effect; and | (b) | in any case where the Commissioner for Labour varies the specified amount, in relation to cleaners employed (whether or not exclusively) to carry out or supervise the carrying out of cleaning work under any cleaning contract entered into by licensees before the variation otherwise takes effect. |
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(7) The Director-General may, if he thinks fit, waive any (but not all) of the conditions specified in subsection (1) in any particular case. |
(8) Subject to subsection (10), the Director-General may impose such other conditions on a cleaning business licence as he thinks fit, being conditions which are not inconsistent with those specified in subsection (1). |
(9) Subject to subsection (10), the Director-General may, at any time, add to, vary or revoke any condition of a cleaning business licence imposed under subsection (8), except that any addition or variation must also not be inconsistent with any condition specified in subsection (1). |
(10) Before imposing any condition under subsection (8) or making any modification to any condition of a cleaning business licence under subsection (9), the Director-General shall give notice to the licensee concerned —(a) | of the terms of the proposed condition or modification; and | (b) | specifying the time (being not less than 14 days after the date of service of the notice on the licensee concerned) within which written representations with respect to the proposed condition or modification may be made. |
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(11) Upon receipt of any written representation referred to in subsection (10)(b), the Director-General shall consider the representation, and may reject the representation or amend the proposed condition or modification in accordance with the representation or otherwise, and in either event shall thereupon issue a direction in writing to the licensee concerned, requiring that effect be given within a reasonable time to the proposed condition or modification specified in the notice under subsection (10) or to such condition or modification as subsequently amended by the Director-General. |
(12) In this section —“officer”, in relation to a licensee referred to in subsection (1)(f), has the same meaning as in section 80G(8); |
“Tripartite Cluster for Cleaners” means the body, comprising the representatives from employers, the trade unions of employees, and the Government, which is responsible for making recommendations on progressive wages for cleaners. |
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Form and validity of cleaning business licence |
80I.—(1) Every cleaning business licence —(a) | shall be in such form as the Director-General may determine; | (b) | shall contain the conditions subject to which it was granted; | (c) | shall be valid for the period stated therein unless it is earlier revoked under section 80J; and | (d) | may be renewed upon its expiry. |
(2) Sections 80F, 80G and 80H shall apply, with the necessary modifications, to the renewal and an application for the renewal of a cleaning business licence. |
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Revocation and suspension of cleaning business licence |
80J.—(1) Subject to subsections (3) and (4), the Director‑General may by order revoke any cleaning business licence if he is satisfied that —(a) | the licensee has ceased to carry on a cleaning business in Singapore; | (b) | the licensee has gone or is likely to go into compulsory or voluntary liquidation other than for the purpose of amalgamation or reconstruction; | (c) | the licensee no longer satisfies the requirements for a cleaning business licence referred to in section 80G(4)(a); | (d) | the licensee had, in connection with the application for the grant or renewal of its cleaning business licence, furnished false or misleading information in a material particular, or its cleaning business licence had been obtained by fraud or misrepresentation; | (e) | a circumstance which the Director‑General becomes aware of would have required or permitted the Director‑General to refuse to grant or renew the licensee’s cleaning business licence, had the Director‑General been aware of the circumstance immediately before granting or renewing the cleaning business licence; | (f) | any part of the progressive wage plan in respect of the licensee’s cleaning business is not in conformity with section 80G(5); | (g) | the licensee has contravened any requirement or other provision of this Part or has been convicted of an offence under this Part; | (h) | the licensee has, on or after the date of commencement of section 15 of the Environmental Public Health (Amendment) Act 2014, contravened any requirement or provision of Part III of the Employment Act (Cap. 91) relating to the payment of salary, or has been convicted of an offence under Part III of the Employment Act relating to the payment of salary, of any of its employees, whether or not cleaners; | (i) | the licensee has failed to comply with any notice, direction or order issued under this Part by the Director‑General or any authorised officer; | (j) | the licensee has failed to pay any fine for any offence under this Part, or any financial penalty, charge or fee charged or imposed under this Part; | (k) | the licensee has failed to comply with any condition of its cleaning business licence that is not waived under section 80H(7); or | (l) | it is in the public interest to revoke the cleaning business licence. |
(2) Subject to subsection (3), where the Director-General considers that one or more events referred to in subsection (1) have occurred, but the event or events are not of sufficient gravity to revoke a cleaning business licence, the Director‑General may by order —(a) | suspend the cleaning business licence for such period of time (not exceeding 6 months) as the Director‑General thinks fit; or | (b) | impose such other directions or restrictions as the Director-General considers appropriate on the licensee’s cleaning business in Singapore. |
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(3) The Director-General shall not exercise his powers under subsection (1) or (2) unless an opportunity of being heard (whether in writing or otherwise) had been given to the licensee against whom the Director-General intends to exercise his powers, being a period of not less than 3 days and not more than 14 days, after the Director-General informs the licensee of such intention. |
(4) In addition, the Director-General shall not exercise his powers under subsection (1) or (2) in relation to a licensee for failing to comply with the licence condition referred to in section 80H(1)(d) unless the Director-General has first consulted the Commissioner for Labour. |
(5) Where the Director-General has by order revoked a cleaning business licence under subsection (1) or made any order under subsection (2) in respect of a cleaning business licence, he must, without delay, serve on the licensee concerned a notice of his order. |
(6) Subject to subsections (7) and (8), an order under subsection (1) or (2) by the Director-General revoking or suspending a cleaning business licence or imposing restrictions on the licensee’s cleaning business shall not take effect until the expiration of 14 days after the notice under subsection (5) has been served on the licensee. |
(7) Any licensee or former licensee who is aggrieved by any order of the Director-General revoking or suspending its cleaning business licence or imposing directions or restrictions on its cleaning business may, within 14 days after the notice under subsection (5) has been served on the licensee or former licensee, appeal to the Minister whose decision shall be final. |
(8) Where the licensee or former licensee concerned has appealed under subsection (7) to the Minister against any order of the Director-General under subsection (1) or (2), the order shall not take effect until it is confirmed by the Minister or the appeal is for any reason dismissed by the Minister or withdrawn. |
(9) Where an order of revocation or suspension of a cleaning business licence becomes effective, the licensee or former licensee concerned shall cease to carry on cleaning business in Singapore except to the extent allowed by the Director-General. |
(10) Subsection (9) shall not prejudice the enforcement by any person of any right or claim against the licensee or former licensee concerned or by the licensee or former licensee concerned against any person. |
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80K.—(1) Without prejudice to section 80J, where a licensee fails to comply with any condition of its cleaning business licence including any modification to any condition made by the Director-General under section 80H(9), the Director‑General may, in lieu of or in addition to revocation or suspension of its cleaning business licence or imposition of directions or restrictions on the licensee’s cleaning business under section 80J, impose a financial penalty of such amount, not exceeding $5,000, as the Director-General thinks fit.(2) The Director-General shall not exercise his powers under subsection (1) in relation to a licensee for failing to comply with the licence condition referred to in section 80H(1)(d) unless the Director-General has first consulted the Commissioner for Labour. |
(3) Any licensee or former licensee who is aggrieved by the imposition of any financial penalty by the Director-General under subsection (1) may, within 14 days after the notice of such imposition has been served on the licensee or former licensee, appeal to the Minister whose decision shall be final. |
(4) Any financial penalty imposed on any person under this section —(a) | shall be collected, and may be sued for and recovered, by the Agency; | (b) | shall be deemed to be a debt due to the Government for the purposes of section 127 of the Bankruptcy Act (Cap. 20) and section 10 of the Government Proceedings Act (Cap. 121); and | (c) | shall be paid into the Consolidated Fund upon such collection or recovery, |
and that person’s liability to pay shall not be affected by its cleaning business licence ceasing, for any reason, to be in force. |
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(5) The Director-General may, in any case in which he thinks fit, waive, remit or refund in whole or in part any financial penalty imposed under this section. |
(6) In any proceedings for the recovery of any financial penalty which any person is liable to pay, a certificate purporting to be under the hand of the Director-General certifying the amount of the financial penalty that is payable by the person shall be prima facie evidence of the facts stated therein. |
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Changes to information submitted |
80L. Every licensee of a cleaning business licence shall notify the Director-General of any change to —(a) | information contained in the licensee’s application for the grant or renewal of its cleaning business licence or any document accompanying the licensee’s application; | (b) | particulars of any progressive wage plan submitted by the licensee under section 80F; or | (c) | information the licensee submitted to the Director‑General for the purposes of the licensee’s application for the grant or renewal of its cleaning business licence, |
no later than 14 days after the date of the change. |
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80M.—(1) Subject to subsection (2), the Director-General or any authorised officer appointed under section 3(2) may, for the purposes of the execution of this Part, by notice in writing —(a) | require a licensee to produce such records, accounts and documents kept by the licensee in relation to its cleaning business within such reasonable time as may be specified in the notice; | (b) | inspect, examine and make copies of any such records, accounts and documents so produced; and | (c) | make such inquiry as may be necessary to ascertain whether the provisions of this Part are complied with. |
(2) Where the Director-General or any authorised officer appointed under section 3(2) has received information or has reasonable cause to believe that an offence under this Part or a failure to comply with any condition of a cleaning business licence has occurred, or is occurring or about to occur, the Director-General or authorised officer may exercise all or any of the powers referred to in subsection (1) without having to issue any notice in writing. |
(3) Where any such records, accounts and documents as are mentioned in subsection (1) are kept in electronic form —(a) | the power of the Director-General or authorised officer in subsection (1)(a) to require any such records, accounts or documents to be produced for inspection includes power to require a copy of the records, accounts or documents to be made available for inspection in legible form and subsection (1)(b) shall accordingly apply in relation to any copy so made available; and | (b) | the power of the Director‑General or authorised officer under subsection (1)(b) to inspect any such records, accounts or documents includes power to require any person on the premises in question to give the Director‑General or authorised officer such assistance as the Director‑General or authorised officer may reasonably require to enable him to inspect and make copies of the records, accounts or documents in legible form or to make records of information contained in them. |
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(4) Any person who fails, without reasonable excuse, to comply with any requirement imposed under this section shall be guilty of an offence and shall be liable on conviction to a fine not exceeding $5,000. |
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80N.—(1) The Director-General shall keep and maintain a register in which shall be entered such particulars of the licensees as the Director-General may determine.(2) Where the cleaning business licence of any licensee has been suspended or revoked or has expired, the Director‑General may —(a) | remove the particulars of the licensee from the register; or | (b) | indicate against the particulars of the licensee in the register the fact of such suspension, revocation or expiry of the licence, as the case may be.”. |
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