Road Traffic (Public Service Vehicles) (Vocational Licences and Conduct of Drivers, Conductors, Trishaw Riders and Passengers) Rules

Conduct of taxi drivers

23.—(1) A licensee, when acting as a taxi driver, shall —

(a)

display within such taxi, the registered number of the vehicle in such manner and position as the Registrar may direct;

(b)

[Deleted by S 362/2017 wef 01/07/2017]

(c)

in the absence of any reasonable cause to do otherwise, proceed to the destination named by a passenger or hirer of the taxi by the shortest and most direct route;

(d)

start the taximeter fitted to the taxi only after the passenger has, or if there is more than one passenger, all of the passengers have, boarded the taxi and the licensee has accepted the hiring of the taxi;

[S 736/2015 wef 01/12/2015]

(da)

stop the taximeter as soon as the hiring of the taxi is terminated;

[S 736/2015 wef 01/12/2015]

(e)

subject to paragraph (f), during any hiring of the taxi or conveyance of any passenger, keep the taximeter in motion and shall not stop the taximeter or cause or permit the taximeter to be stopped until the hiring is terminated or the last passenger has alighted;

(f)

when the taxi conveying any passenger for the purpose of gain stops on a road or any other place owing to a shortage of fuel or to any defect in the vehicle or its tyres, immediately cause the flag or sign of the taximeter to show “stopped”, and shall not set the mechanism of the taximeter in motion again until the taxi is able to resume the journey;

(g)

not, under any circumstances, cover or obscure the face of the taximeter when the taxi is hired, conveying any passenger for the purpose of gain or being plied for hire;

(h)

at all times when the taxi is available for hire, keep an up‑to‑date map, directory or other form of navigational device (either in paper or electronic format) in the taxi;

[S 362/2017 wef 01/07/2017]

(i)

[Deleted by S 362/2017 wef 01/07/2017]

(j)

[Deleted by S 362/2017 wef 01/07/2017]

(k)

[Deleted by S 362/2017 wef 01/07/2017]

(l)

[Deleted by S 919/2020 wef 30/10/2020]

(m)

not without invitation or permission enter the compound of any private property or private road;

(n)

[Deleted by S 27/2016 wef 22/01/2016]

(o)

not solicit passengers;

(p)

not, without reasonable cause or excuse, leave his taxi unattended;

(q)

take reasonable steps to ensure that the taxi roof sign shows the message accurately stating when —

(i)	the taxi is available or unavailable for hire;
(ii)	there is a booking for the taxi assigned by a ride-hail service provider; or [S 919/2020 wef 30/10/2020]
(iii)	there is a change in shift for the licensee; and [S 362/2017 wef 01/07/2017] [S 736/2015 wef 01/12/2015]

(r)

issue to the passenger, or any passenger if there is more than one passenger, a receipt for the passenger’s journey in the taxi, that at a minimum contains the following information:

(i)	the registered number of the taxi;
(ii)	the date and time of that journey;
(iii)	any fare for that journey;
(iv)	if applicable, the booking fee for hiring the taxi through a ride-hail service provider. [S 362/2017 wef 01/07/2017] [S 736/2015 wef 01/12/2015] [S 919/2020 wef 30/10/2020] [S 457/2020 wef 11/06/2020]

(s)

[Deleted by S 362/2017 wef 01/07/2017]

[S 736/2015 wef 01/12/2015]

[S 362/2017 wef 01/07/2017]

(2) [Deleted by S 919/2020 wef 30/10/2020]

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